This Privacy Policy is brought by HomeoDaktar.
HomeoDaktar is the sole owner of the website www.homeodaktar.com, a clinic management and online consultation platform for homeopathy patients and practitioners in Bangladesh. This Privacy Policy shall apply to all HomeoDaktar services where this Privacy Policy is featured. This Privacy Policy describes how HomeoDaktar collects, uses, shares and secures personal information that you provide.
HomeoDaktar does not share personal information of any kind with anyone outside of the doctor–patient relationship you create on this platform. We will not sell or rent your name, contact details, or medical information to any third party. We do not sell, rent, or provide outside access to our patient database, mailing list, or any data we store. Any data that a user, doctor, or clinic stores via our facilities is wholly owned by that user. At any time, a user is free to request a copy of their data and leave, or to simply delete their data from our facilities by contacting us.
HomeoDaktar only collects specific personal information that is necessary for you to access and use our services. This personal information includes, but is not limited to: first and last name, email address, mobile number, gender, date of birth, address, country of residence, and where you choose to use our medical features health information such as symptoms, medical history, prescriptions, encounter notes, lab reports, and appointment records uploaded by you or your treating doctor.
HomeoDaktar may release personal information if HomeoDaktar is required to by law, search warrant, subpoena, court order, or fraud investigation. We may also use personal information in a manner that does not identify you specifically nor allow you to be contacted, but does identify certain criteria about our site's users in general (such as informing third parties about the number of registered users, number of unique visitors, and the pages most frequently browsed).
Use of Information
We use the information to enable your use of the site and its features (booking appointments, online consultations, prescriptions, billing), to ensure security of use, and to prevent any potential abuse. We may use the information that we collect for a variety of purposes including:
Healthcare delivery We use the information you provide so that your treating doctor or clinic can review your medical history, issue prescriptions, schedule follow-ups, and provide continuity of care across visits.
Promotion - With your consent we send promotional communications, such as providing you with information about new services, health camps, doctor announcements, newsletters, offers, and events.
Safety and security - We use the information we have to verify accounts and activities, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of the platform, and promote safety and security for both patients and practitioners.
Product research and development - We use the information we have to develop, test and improve our platform and services, by conducting surveys and research, and testing and troubleshooting new products and features. Where this involves medical data, it is always anonymised first.
Communication with you - We use the information we have to send appointment reminders, prescription notifications, OTPs for login, and to respond to you when you contact us about your account or treatment.
Data Storage and Security
Your account password is stored in hashed form and cannot be read by our staff. Sessions are protected with industry-standard encryption (HTTPS). Medical records uploaded to your account are accessible only to you, your assigned doctor, the clinic administrator of the clinic you are registered with, and HomeoDaktar staff acting under strict confidentiality obligations for support purposes.
Amendments
We may amend this Privacy Policy from time to time. When we amend this Privacy Policy, we will update this page accordingly and require you to accept the amendments in order to be permitted to continue using our services.
Contact Us
You can learn more about how privacy works within our site by contacting us. If you have questions about this Policy, you can contact us via the email address provided. Additionally, we may also resolve any disputes you have with us in connection with our privacy policies and practices through direct contact. Write to us at support@homeodaktar.com.